Free shipping on US orders of $75 or more

FAQ

Shipping Policy

We ship all U.S. orders via First Class shipping for the best price. The First Class shipping guarantees a minimal wait with tracking. Most orders ship within 3-5 business days unless otherwise stated in the product description. First Class Package arrive within 3-5 business days. 

INTERNATIONAL

International orders are also shipped via USPS. They give us an estimate of a 10-14 business day delivery.

If your order contains both Preorder and Ready to Ship Items, then the entire order will ship once the Preorder items arrive. 

Returns & Exchanges & Cancellation

We Do Not Accept any Returns or Exchanges or Cancellations on our goods 

Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. Any products that have been damaged during shipment will be eligible for refund at the company's discretion.

Pixie Cases is not responsible for any lost or stolen packages. Once your package has been delivered to the Post Office it is out of our hands. Please contact your Local Post Office with any issues regarded lost, damaged or stolen packages 

Phone Cases

iPhone Case & Samsung Cases

These cases are not intended to protect from water or extensive dropping. Please be careful. Our cases are not made out of Adamantium thus, some general wear and tear will happen (depending on usage)  Pixie Cases is not responsible for any damages to your cell phone. While your case may protect your phone from some minor wear and tear, don’t count on them to be indestructible or to prevent serious damages. Please do not clean cases with alcohol or any chemicals this will damage the design of the case.

Phone Holders 

The Pixie Pops has a 3mm Sticker that is designed to stick to most materials but it sometimes does have issues with sticking to silicone and waterproof cases or anything with a lot of texture. Pixie Pops can be repositioned up to 3 times

Pixie Cases is not responsible for any damages to your cell phone.

All Sales are final. No Returns or Exchanges.